Why One Size Fits All Doesn’t Work

Our Team’s Perspective

Have you ever completed a puzzle? The feeling of snapping the last piece in place is a sigh of relief. But imagine getting down to the last couple pieces, and realizing they were lost along the way? That is exactly how it sounds to me when a business owner has an epiphany about the importance of active marketing. They either don’t have any marketing, or there is no way of measuring the effectiveness of their current marketing. That’s where Louvre Media fits into your custom business puzzle.

Man and woman hands trying to connect puzzle pieces

All puzzles are different in the same way no two businesses are the same. Marketing needs to be customized, defined, designed, delivered, and cultivated. For small and medium sized businesses, the one-size-fits all model doesn’t work, and automation becomes a hindrance rather than a perk.

Go sit down with any marketing agency about your small business’s marketing needs and they will say, “Okay, we have three packages – Package A has this, Package B has the same thing but it’s better, and Package C is our premium package which actually has what you need and is wildly overpriced for that reason.” They probably won’t say the last part there, but most likely it’s true. If they do have a package that works for your business, it probably includes tools that you won’t even use. At Louvre Media, we offer the whole package.

The whole package is designed for you, knowing that your business is unique and has different needs when compared with any other business. Even franchises are different from each other, believe it or not. My favorite part about meeting a new potential client is that I know, no matter what their needs are, I can come up with a solution and a plan that works with their goals in mind. Have a small budget? I can work with that. Don’t know what marketing is, but know you need it? Great! I can get the ball rolling to help your business compete with the big guys. I’ve bought billboards, magazine ads, newspaper flyers, and done countless newsletters, social posts, and so much more. We always say, “if we don’t do it already, we’ll learn how for our clients.”

I’ve been with Louvre Media for more than a year now and I can’t wait to keep learning! Work is a place I love to be now. Every day brings new challenges and fun ways for me help businesses grow and build a foundation. I can easily recommend Louvre Media’s marketing to any business owner because I know that it works and that I have a great team to back me up. We’re the whole package!

~ by Superstar Account Manager Adelaide

Who is Your Ideal Customer?

The Right Message to the Right Customer

“How Do I Focus on Getting The Best Customers?”

As a business owner, this thought has most likely crossed your mind a time or two, regardless of how well things are going. One of the quickest ways for a business to waste money is not identifying who their target customer is when planning a marketing strategy. It would be imprudent to market a child’s toy to college students, just as it would not make sense to advertise a new cologne during Saturday morning cartoon shows.

Message in a bottle on a beach against the setting sun
Getting the Right Message to the Right Customer

In order to have a successful marketing venture it is imperative to know who your target customers are. Some key principles to help in identifying your best marketing group are:

  • Age
  • Gender
  • Demographics/Ethnicity
  • Status, including educational status, financial status, and family status.

Now, some people will certainly fit into many different groups, and each of these groups will use media differently. This also means that their responses will be different to the various messages in the advertisement.

“But isn’t this discrimination?”

No, it’s not. Let me explain by using an example of the Tesla automobile. If you were marketing the Tesla today, who would your target audience be, and what could change that? The original Tesla was priced over $100,000, which left you with a limited target audience. It also had a strong appeal to the younger executives, as opposed to an older audience. Therefore, you would be wise to choose to target media that focuses on this demographic. That said, this is all about to change! Tesla is releasing the new Model 3 this year, and with it is a price tag of $35,000, which will massively widen its base of potential customers. The car will be much more affordable, opening it to more of the middle-income buyers. Add to that the appeal of an electric range of 225 miles, and you’ve got another target market in the environmentally conscientious.

Just a little bit of market research can take you a long way in making sure that you target the right audience, which is critical. Having a great advertising campaign going to the wrong audience is illogical, and wasteful of time and money. By learning who your target customer is, you’ll be able to use it to your advantage and work better with your creative team to come up with great campaigns. Creative campaigns with the right message for the right customer in the right media, creating a win-win in your marketing, and increasing your sales.

Getting the Most out of our Day

Prioritizing Made Easy (Easier)

As leaders, many of us wonder how some people get so much done, while we are still under a desk load of things needing to be accomplished and never seem to catch up. If any of this sounds familiar, you have either mastered the skill of time management or you are wondering if this is a skill you will ever achieve. Hey, the new year is just around the corner, so now may be a good time to look at this skill. The good news is this can always get better and a little focus could go a long ways.

Steven Covey, well known speaker and author, in his book “The 7 Habits of Highly Effective People,” covers his even habits. Habit number three focuses on this – Put First Things First. It is so important, he even has a book specifically on this topic, “First Things First.” Time management is a skill for life, not just work, that carries a great amount of weight to it. Those with great time management skills can attest, when

The Big Rock – Little Rock concept is not necessarily new. For those visual learners, it is a great tool to help see the bigger picture in time management. Too often some may get caught up in the little things (which may or may not need to be done,) – for different reasons. As leaders, by focusing on the “Big Rocks” sometimes the “Little Rocks” will take care of themselves. If you have a team you work with, consider doing the Big Rock – Little demonstration with them to help them better understand the importance of prioritizing their day/week and the value which comes with this type of short and long term planning.

Be the Ball (Setting Realistic Objectives)

Measuring Marketing

Sure, it’s a great idea. The artwork is great, the media chosen is perfect, the sales person who signed us up was a great person and said it worked for everyone else they work with. Sound familiar? And then you wonder after a few months if this was good money spent. This is not an uncommon thought, no matter the size of the business.

Where to start

Agreed, all those things are perfect BUT results need to be measured. Should we do more? Should we do less? Should we keep it the same? The starting line begins with defining the objective as clearly as possible. What do you expect to happen three months after the advertising begins? Are you looking for direct sales or improved brand awareness? Increased repeat business or increased spend?

Close up hourglass on wooden background,vintage color tone

Direct marketing is easy to measure, like a Google ad (PPC) or a phone book ad. Use a tracking phone line to help easily identify the results of these types of campaigns. When at all possible, use a tracking line where the calls are recorded and you own the phone number. If you stop a campaign you may still need access to that tracking number for a while afterwards. For example in a phone book which may be lying around potential customers homes for sometime.

Magazines are a bit tougher. Do you expect direct calls, a bit of branding or both? Direct Mail can be the same, people seeing your message over and over may remember you when it is time for your product or service and not reference the media they have seen you in.

Unless you are a multi-million dollar company with a huge marketing budget, you probably won’t be able to afford a marketing study to see your brand’s awareness in the marketplace. You might not even have enough marketing to improve brand awareness. So the question is “How do you measure?”

Answer sheet

We always look at where the media is being advertised, as well as a target testing area where results can be measured. If you use direct mail in a specific city or zip code and other marketing in that zip code, you can see the results from this area compared to other areas you service. If the targeted city has 10% of your customer base and it grows to 15% after your ad campaign you’ve succeeded, well maybe. There are other factors which can influence the results that may be determined before, or upon review of the campaign.

This sounds like it could be a bit complicated. However, if you start with clear objectives, have some measurements in place, and take time to review the results, possibly even half way in to the campaign, you will be ahead of the game. It may not always give you the answer you want but it will be better than nothing at all.

Last note, when a campaign doesn’t seem to be working it may not be the media. There are many factors to consider and you should not discount the media on its own accord. It could be the message or offer, the time of year, or some event which effected the results. If you ran a campaign and there was a road closing you didn’t know about, a national/world event which changed people’s buying habits, or possibly a competitor jumping in to the same media/campaign outspending you, then your results could be better or worse for it.