Why One Size Fits All Doesn’t Work

Our Team’s Perspective

Have you ever completed a puzzle? The feeling of snapping the last piece in place is a sigh of relief. But imagine getting down to the last couple pieces, and realizing they were lost along the way? That is exactly how it sounds to me when a business owner has an epiphany about the importance of active marketing. They either don’t have any marketing, or there is no way of measuring the effectiveness of their current marketing. That’s where Louvre Media fits into your custom business puzzle.

Man and woman hands trying to connect puzzle pieces

All puzzles are different in the same way no two businesses are the same. Marketing needs to be customized, defined, designed, delivered, and cultivated. For small and medium sized businesses, the one-size-fits all model doesn’t work, and automation becomes a hindrance rather than a perk.

Go sit down with any marketing agency about your small business’s marketing needs and they will say, “Okay, we have three packages – Package A has this, Package B has the same thing but it’s better, and Package C is our premium package which actually has what you need and is wildly overpriced for that reason.” They probably won’t say the last part there, but most likely it’s true. If they do have a package that works for your business, it probably includes tools that you won’t even use. At Louvre Media, we offer the whole package.

The whole package is designed for you, knowing that your business is unique and has different needs when compared with any other business. Even franchises are different from each other, believe it or not. My favorite part about meeting a new potential client is that I know, no matter what their needs are, I can come up with a solution and a plan that works with their goals in mind. Have a small budget? I can work with that. Don’t know what marketing is, but know you need it? Great! I can get the ball rolling to help your business compete with the big guys. I’ve bought billboards, magazine ads, newspaper flyers, and done countless newsletters, social posts, and so much more. We always say, “if we don’t do it already, we’ll learn how for our clients.”

I’ve been with Louvre Media for more than a year now and I can’t wait to keep learning! Work is a place I love to be now. Every day brings new challenges and fun ways for me help businesses grow and build a foundation. I can easily recommend Louvre Media’s marketing to any business owner because I know that it works and that I have a great team to back me up. We’re the whole package!

~ by Superstar Account Manager Adelaide

Who is Your Ideal Customer?

The Right Message to the Right Customer

“How Do I Focus on Getting The Best Customers?”

As a business owner, this thought has most likely crossed your mind a time or two, regardless of how well things are going. One of the quickest ways for a business to waste money is not identifying who their target customer is when planning a marketing strategy. It would be imprudent to market a child’s toy to college students, just as it would not make sense to advertise a new cologne during Saturday morning cartoon shows.

Message in a bottle on a beach against the setting sun
Getting the Right Message to the Right Customer

In order to have a successful marketing venture it is imperative to know who your target customers are. Some key principles to help in identifying your best marketing group are:

  • Age
  • Gender
  • Demographics/Ethnicity
  • Status, including educational status, financial status, and family status.

Now, some people will certainly fit into many different groups, and each of these groups will use media differently. This also means that their responses will be different to the various messages in the advertisement.

“But isn’t this discrimination?”

No, it’s not. Let me explain by using an example of the Tesla automobile. If you were marketing the Tesla today, who would your target audience be, and what could change that? The original Tesla was priced over $100,000, which left you with a limited target audience. It also had a strong appeal to the younger executives, as opposed to an older audience. Therefore, you would be wise to choose to target media that focuses on this demographic. That said, this is all about to change! Tesla is releasing the new Model 3 this year, and with it is a price tag of $35,000, which will massively widen its base of potential customers. The car will be much more affordable, opening it to more of the middle-income buyers. Add to that the appeal of an electric range of 225 miles, and you’ve got another target market in the environmentally conscientious.

Just a little bit of market research can take you a long way in making sure that you target the right audience, which is critical. Having a great advertising campaign going to the wrong audience is illogical, and wasteful of time and money. By learning who your target customer is, you’ll be able to use it to your advantage and work better with your creative team to come up with great campaigns. Creative campaigns with the right message for the right customer in the right media, creating a win-win in your marketing, and increasing your sales.

Social Media Is Your Business

Is Your Business “Socially” Acceptable?

Man working on notebook, with a fresh cup of coffee.

We hear much about Social Media these days, and for many business owners, social media means different things.  The term is used vaguely and can be used to described any website, or app (an application downloaded to a mobile device), where people can connect with other people, brands, or businesses.

If we break the term up, we would define “social” as an interaction between people, much like a conversation. “Media” would be defined as a source of communication, like TV, newspapers, or in today’s more thought of usage, the internet. Social Media is a way to have a conversation or an interaction with your business through the internet. Whether we personally like or dislike social media, how can your business benefit in using social media?

It is estimated the average person has five social media accounts and spends over an hour visiting these throughout the day – yes – every day. For teens, it is even higher! It has become a way to stay connected in real time with friends and family, as well as getting the daily news, including sports, weather, and general information – and connect with local businesses.

Can My Business Really Benefit From Social Media?

Business Team um Computer im BroEvery business type is different and whether your customers want to stay connected and hear more about your business probably depends on your business and what you have to say. Or are you wanting to stay better connected with your customers? As an example, Olive Garden has over six million fans and a post from this past week yielded over 12,000 likes and 784 shares (the average person on Facebook has 338 friends. With 784 shares, that may mean almost a quarter million people who may not be connected to (liked) the Olive Garden, such as this picture/post.

Developing a social media plan as a part of your marketing plan makes sense. These are already your customers, and they may want to hear from your business. Deciding which social media sites will work for your business may be the tricky part – as they all may not be right for your business. Social media takes time and the right strategy may pay off big time.

Today’s top social media sites include Facebook, Instagram, Pinterest, Twitter, LinkedIn, and Snapchat. As well as a couple others, which may not seem like social media websites, but they certainly can be, for example, YouTube and Reddit. Don’t worry if you haven’t heard of all of these, as history tells us these will change over time. You might remember Myspace, Friendster, or Classmates? They may be around still, but they are nothing like how they used to be. It was only eight years ago Facebook became the Internet’s largest social network (overtaking Myspace in January 2009).

What social media will look like in another eight years is unknown, but based on history, it isn’t going anywhere soon. Having a social media plan for your business may help your company stay connected to its customers for a long, long, time. Social media may be thought of as free media, but it does take time to do it, and a plan to do it well.

Getting the Most out of our Day

Prioritizing Made Easy (Easier)

As leaders, many of us wonder how some people get so much done, while we are still under a desk load of things needing to be accomplished and never seem to catch up. If any of this sounds familiar, you have either mastered the skill of time management or you are wondering if this is a skill you will ever achieve. Hey, the new year is just around the corner, so now may be a good time to look at this skill. The good news is this can always get better and a little focus could go a long ways.

Steven Covey, well known speaker and author, in his book “The 7 Habits of Highly Effective People,” covers his even habits. Habit number three focuses on this – Put First Things First. It is so important, he even has a book specifically on this topic, “First Things First.” Time management is a skill for life, not just work, that carries a great amount of weight to it. Those with great time management skills can attest, when

The Big Rock – Little Rock concept is not necessarily new. For those visual learners, it is a great tool to help see the bigger picture in time management. Too often some may get caught up in the little things (which may or may not need to be done,) – for different reasons. As leaders, by focusing on the “Big Rocks” sometimes the “Little Rocks” will take care of themselves. If you have a team you work with, consider doing the Big Rock – Little demonstration with them to help them better understand the importance of prioritizing their day/week and the value which comes with this type of short and long term planning.

What Is Branding?

Branding has many definitions. There are two of these which apply to marketing specifically. The brand is often thought of as the business name/logo, but more clearly defined, it is what people think about when they see your businesses name/logo. Some brands are very identifiable. Think about the “Swoosh”, of course it is Nike, and you think of quality running shoes. When you hear Kleenex, you are most likely talking about an absorbent, disposable paper tissue. You may not even care if it is the Kleenex brand tissue, you just want a tissue.

dreamstime_l_38760737 - Louvre Media

For local businesses, it would take too much money and too much time to create the type of branding similar to Nike or Kleenex. But if you plan to be in business for many years, then you will want to get going on developing a basic core of branding. For starters, your logo (which may include your name), should be everywhere and consistent. It should be on your website, your social media profile, your stationery/business cards, and on giveaways to your customers. Yes, some of the giveaways are useful, like chip clips or pens, and some are less useful, like Frisbee’s or stress relievers, but people still like them and appreciate them.

Better Branding

Improving branding through effective marketing can be done with TV, radio, magazines, mailings, city buses, or billboards. The goal here is to get as many impressions of your name and what you do to as many people as possible. Cost per impression is one measurement that can be used to compare one media to another or within one media. The type of impression matters as well. An impression on a shopping cart may have someone looking at it for an hour, but a billboard on a freeway will only have a few seconds at best to make an impression. The shorter the impression time, the easier it needs to be for the viewer to understand the message.

Branding

Budgets will play a factor in your branding strategy. Knowing your budget as well as the cost per impression will help determine where to start. If you can’t afford television advertising, not that television advertising is for every business, then start small and build as your business builds. Start somewhere! Planning to use 20% of your marketing budget on things which help improve brand awareness will get you going in the right direction. As your market builds, you will want to increase this percentage to grow your brand awareness. Nike didn’t become a well know brand overnight, so don’t expect yours to – yet. (ps – Nike was founded in 1964 to put things in perspective.)

Marketing & Advertising

Is There a Difference?

The real answer is yes. There is a difference between marketing and advertising even though these two terms get intertwined in their use. For many, they are used interchangeably without any problem in context to the conversation.

Our tag line: “Better Marketing for Better Business” is a part of our mission statement, and then we further identify ourselves as an advertising agency. This is because we do both – marketing as well as advertising. On a high level, marketing is the overall process – the strategy for growth for the coming year(s), identifying the target customer, as well as market research. Advertising is about the campaigns and decisions about which media to purchase (media planning), as well as the purchasing of the media, and the creative, which includes the words and graphics to be used.

Below you will find a definition of both, if this interests you. Keep in mind, people may use these marketing and advertising synonymously.

Bright idea for business growth
Marketing & Advertising – What’s the Difference?

Marketing is……

Marketing is the big umbrella, which everything else falls under. It is the overall process and involves first identifying the objectives of the business, and then planning the strategy to meet those objectives. Marketing then will establish metrics, when possible, on how to measure the results to see if the actual plan is accomplishing what it is intended to do. Is it driving the desired/anticipated results? Specific functions in the marketing arena may include market research, content marketing (what is the message), and then working to purchase the media – which may be done in house or through an advertising agency.

Advertising is…..

To put it simply, advertising is to get the end user (consumers) to purchase the product or service. To get them to buy something, or buy something more often. It facilitates the brand awareness, and depending on the company, will either purchase the advertising within the company or utilize an advertising agency to make the purchases on their behalf. Media planning, media buying, and artwork creation may fall under the responsibilities, as well as finding ways to creatively get the message out to consumers. This could be television, radio, newspaper, or the internet.